FAQ & Support

About EalingMA?

Ealing Management Accountancy Ltd, EalingMA supports accountancy practices and resellers with Arithmo online accounting software.  Arithmo cloud software is great for accountants small business clients.

Is my data encrypted?

Arithmo is encrypted at high grade encryption level, at 256 bytes which is the same level as most online banking facilities.

Where is the data stored?

Arithmo online accounting system is hosted in servers at datacentres located in the United Kingdom and provided by RackSpace one of the leading data-centres, whose clients include The Royal Navy, Dominos Pizza and Transport for London (Oyster cards).

The datacentre has strict physical access procedures, climate control, backup power facilities in case of power outages and  fire suppression equipment

How often is my data backed up?

Arithmo Online accounting software is backed up twice daily.

Support

Arithmo Online accounting software

We have a new Arithmo Online system. Below are links to pdf manuals of the legacy system. They are still useful in that they assist you in navigating around Arithmo online accounting software. We will update these.

For support of Arithmo Online Accounting software, please email us at support@ealingma.com